Legal conditions for wallets and access
Our Legal notice explains who may access the service, how an account must be used and what we may ask you to confirm. Access depends on local law, and you are responsible for checking that use is permitted where you are located. We may match your
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account name and phone details with the wallet or bank route selected for a transaction, including DANA, OVO, GoPay, QRIS, virtual account or bank transfer. A mismatch can pause a request while we check ownership and payment records. BCA, BRI, Mandiri and BNI may appear in
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bank-transfer instructions when that route is available. You should keep your login details private, provide accurate account data and read any updated wording before continuing. If a rule is unclear, contact us through the support route shown on this page; we can explain the relevant account
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step without changing the underlying requirement.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.